Shipping Policy

Last Updated: [November 1, 2024]
At AutoHub Express, we aim to provide reliable and efficient shipping to ensure you receive your order as quickly and securely as possible. This Shipping Policy outlines our shipping methods, delivery times, and other important details related to your order.

Order Processing: Orders are processed within 1-2 business days after payment is confirmed.
Business Days: Our business days are Monday through Friday, excluding holidays. Orders placed on weekends or holidays will be processed on the next business day.
Order Confirmation: You will receive a confirmation email with tracking details once your order has shipped.

We offer several shipping options to meet your needs. Shipping costs are calculated at checkout based on your location and the weight of the items.
Standard Shipping: Typically takes 3-7 business days for delivery.
Expedited Shipping: Faster delivery options are available, typically within 2-4 business days.
Overnight Shipping: For urgent needs, we offer next-day delivery (where available) on orders placed before 12:00 PM EST.
Shipping costs will vary based on the selected method and location. Please check the shipping rate at checkout.

We currently ship to all 50 U.S. states, including Alaska and Hawaii. International shipping may be available for select items; please contact us directly to inquire about international orders.

P.O. Boxes and APO/FPO Addresses: Some larger items may not be eligible for shipping to P.O. boxes or APO/FPO addresses. We recommend providing a physical address for prompt delivery.
Hazardous Materials: Certain items classified as hazardous (e.g., batteries) may have additional shipping restrictions or fees based on regulations.

Estimated delivery times are provided during checkout and may vary based on your selected shipping method and location. Please note that these times are estimates and may be affected by factors beyond our control, such as weather, holidays, or carrier delays.

Once your order is shipped, you will receive an email with a tracking number and link to track your package. Please allow 24-48 hours for the tracking information to update.

If your order arrives damaged or is lost in transit:
Damaged Shipments: Please contact us immediately with photos of the damage, and we will assist with a replacement or refund.
Lost Shipments: If your order does not arrive within the estimated delivery window, please reach out to us. We will work with the carrier to locate your package or initiate a replacement.

If you need to return or exchange an item, please refer to our Return Policy for detailed instructions on eligibility and the return process.